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Terms of Service

Last updated: 1 June 2026

Please read these Terms of Service carefully before engaging Wadey Digital. By commissioning our services you agree to be bound by these terms. These terms do not affect your statutory rights.

1. About Us

Wadey Digital is a sole trader providing digital marketing, web design, business automation, video editing, and graphic design services. References to "we", "us", or "our" refer to Wadey Digital. References to "you" or "the client" refer to the individual or business engaging our services.

Contact: sam@wadeydigital.co.uk

2. Scope of Services

The specific services to be provided, deliverables, timelines, and fees will be set out in a written proposal or statement of work ("SOW") agreed between us before work commences. These Terms of Service apply to all engagements unless otherwise agreed in writing.

We reserve the right to decline any project at our discretion prior to the commencement of work.

3. Proposals and Acceptance

A proposal is valid for 30 days from the date of issue unless otherwise stated. Acceptance of a proposal (in writing, by email, or by making payment of a deposit) constitutes a binding agreement between you and Wadey Digital, incorporating these Terms of Service.

4. Fees and Payment

Project work: A deposit of 50% of the agreed fee is required before work commences. The remaining balance is due upon completion and prior to delivery of final files.

Retainer arrangements: Monthly retainer fees are invoiced in advance at the start of each calendar month and are due within 14 days of invoice date.

Late payment: We reserve the right to charge interest on overdue invoices at 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. We may also suspend work on active projects where invoices remain unpaid beyond their due date.

Expenses: Any reasonable out-of-pocket expenses incurred in connection with the project (e.g. stock imagery, third-party tool subscriptions, advertising spend) will be agreed in advance and invoiced separately.

All fees are quoted exclusive of VAT. If Wadey Digital becomes VAT registered, VAT will be added to invoices at the prevailing rate.

5. Client Responsibilities

To enable us to deliver services effectively, you agree to:

  • Provide accurate, timely, and complete information, materials, and feedback as reasonably requested
  • Ensure that any materials you supply (text, images, logos, video footage) do not infringe any third-party intellectual property rights
  • Obtain any necessary permissions, licences, or consents required for materials you provide
  • Designate a point of contact authorised to provide approvals and instructions
  • Respond to requests for feedback or approval within the timeframes agreed in the SOW

Delays caused by late provision of materials or feedback may result in revised delivery timelines and, where significant, additional fees.

6. Intellectual Property

Our pre-existing IP: All tools, methodologies, frameworks, and know-how developed by Wadey Digital prior to or independently of any engagement remain our sole property.

Project deliverables: Full ownership of final deliverables (e.g. completed website, final design files, edited videos) transfers to you upon receipt of full payment. Until full payment is received, all rights remain with Wadey Digital.

Your materials: You retain ownership of all materials you provide to us. You grant us a licence to use those materials solely for the purpose of delivering the agreed services.

Portfolio use: We reserve the right to display completed work in our portfolio and for promotional purposes, unless you request otherwise in writing at the time of engagement.

7. Revisions

The number of revision rounds included in a project will be specified in the proposal. Revisions beyond the agreed scope may be subject to additional charges at our standard day rate, which will be communicated before additional work commences.

Revisions constitute amendments to agreed deliverables. Fundamental changes to the project brief after work has commenced may be treated as a new scope of work.

8. Cancellation and Termination

By you: You may cancel a project at any time by providing written notice. In the event of cancellation:

  • Work completed up to the date of cancellation will be invoiced and is payable
  • Any deposit paid is non-refundable unless we are in material breach of these terms
  • We will provide you with all work completed to date upon receipt of outstanding payment

By us: We reserve the right to terminate an engagement with 14 days' written notice if: you fail to pay invoices when due; you repeatedly fail to provide required materials or approvals; or we determine the project is no longer feasible. In such cases, fees for work completed to date will be payable.

Retainer notice period: Either party may terminate a retainer arrangement with 30 days' written notice.

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement and not to disclose such information to third parties without prior written consent, except as required by law. This obligation survives the termination of any engagement.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability to you arising out of or in connection with any engagement shall not exceed the total fees paid by you to us for the specific project giving rise to the claim
  • We shall not be liable for any indirect, consequential, special, or punitive loss, including loss of profits, revenue, data, business, or goodwill
  • We are not liable for losses arising from third-party platforms, tools, or services (e.g. Meta Ads policy changes, platform outages, or algorithm updates)

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded by law.

11. Warranties and Representations

We warrant that services will be provided with reasonable skill and care. We do not warrant specific outcomes such as particular search rankings, follower counts, conversion rates, or advertising results, as these depend on factors outside our control.

You warrant that you have the right to use all materials provided to us and that those materials do not infringe any third-party rights.

12. Third-Party Platforms and Tools

Certain services involve working within third-party platforms (e.g. Meta, Google, Mailchimp, Zapier). We are not responsible for changes to the terms, functionality, or policies of these platforms, and any such changes that affect the delivery of services will be managed on a best-efforts basis.

Access credentials to third-party accounts shared with us are to be treated as confidential. You remain the account holder and are responsible for maintaining the security of your accounts.

13. Governing Law

These Terms of Service and any dispute arising from them shall be governed by and construed in accordance with the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to These Terms

We may update these terms from time to time. The terms in force at the time an engagement commences shall apply to that engagement unless otherwise agreed in writing.

15. Entire Agreement

These Terms of Service, together with any agreed proposal or statement of work, constitute the entire agreement between us and supersede all prior discussions, representations, or agreements relating to the subject matter herein.

16. Contact

For any questions regarding these terms:
Wadey Digital
Email: sam@wadeydigital.co.uk

WadeyDigital

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